Frequently Asked Questions

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Currently, we supply services to the DFW Metroplex, here in Texas.

We will expand into other major cities & metropolitan areas in the future.

Current areas of service:

• Dallas-Fort Worth Metropolitan Area 
• Collin County
• Dallas County 
• Denton County 
• Kaufman County 
• Rockwall County 
• Tarrant County 

We service most vehicle makes & models, Including: (But not limited to)

Audi, Volvo, Mazda, Subaru, Toyota, Ford, Honda, Hyundai, Chevrolet, Nissan, Kia, Volkswagen, BMW, Mercedes-Benz, Jeep, Ram, GMC, Dodge, Chrysler, Lexus, Buick, Cadillac, Lincoln, Subaru, Acura, Infiniti, Mitsubishi, Porsche, Land Rover, Jaguar, Mini, Genesis

Currently, we do not have a physical location, we will in the future, and offer more services.

We deliver the shop to the customer & we can handle 90% of all repairs in your driveway. 

We eliminate the Headache & Stress of having to deal with a Shop, Tow, Extended Wait Times, or Costly repairs.

Schedule Your appointment one of 3 ways!

1. You can Text our service number at (972) 638 - 8018 & someone will get to you ASAP!

2. Message us on our "Contact Us" Form!

3. Send us an Email!

We understand that schedules change. If you’re unable to make your appointment, please contact us to cancel or reschedule within 24hrs of your appointment time. If you cancel or reschedule your appointment with less than 24hrs notice, you will incur a $40 fee for canceling/rescheduling. This fee can be applied to another appointment if booked within 7 days of canceling.

Occasionally, stuff happens where a technician is unable to make the appointment due to circumstances outside their control. 

When this happens, someone will reach out to you & let you know. We will provide options for rescheduling your appointment & You will not be charged a cancellation fee if XMR needs to reschedule your appointment. 

XMR has a 24-hour cancellation policy & we charge a $40 cancellation fee if:

• You cancel your appointment within 24 hours
• You or your vehicle are not available when we arrive

This fee can be applied to a new appointment booked within 7 days of cancelation.

Additionally, you will be charged a minimum 1-hour labor charge if:

• You decline service after work has begun.
• The issue resolves itself and is unable to be replicated during the diagnosis.
• You request that we install parts provided by you.
• Your vehicle is ineligible for service and you booked anyway, including:

1. 1995 model year or older
2. Heavily modified from factory
3. Damage that requires a body shop to repair
4. Disassembled by you or another shop
5. Failed an emissions test or need an emissions test

We Accept:

- Cash

- All Major Credit & Debit Cards. 

(Visa, Master Card, American Express, Etc.)

- Apple Pay, Pay Pal, Cash App & Venmo.

- Bank Transfer

We offer a 12 Month / 12k Miles Warranty on all Parts & Labor for any Services provided by Xtreme Mobile Repair.

(Normal wear & tear is not covered under warranty. Parts are subject to the warranty for  defects and premature failure only)

Parts provided by the Customer can not be warrantied.

Simply email us at Support@XMRAuto.com. Please be sure to attach photos & any documentation you have regarding a particular part or service you received from us.

Services & Repairs are priced based on industry labor guides per repair. We try to be as affordable & transparent as possible. Currently, our prices are around 20% more affordable than a dealership or independent repair shops. 

Once the technician completes the requested services & repairs, they will charge your card on-site or collect payment and you will get a receipt in your email for the services & repairs that were performed. 

We are looking into expanding into servicing fleets. 

If you are interested in receiving services for your fleet please reach out to us at Support@XMRAuto.com. We would be happy to set up a consultation & review your request.